All our mail is sorted and branded into the following mail classes: 1st class small and large letters should be sorted, branded with departmental stamp. Internal mail is sent in orange envelops marked FOR INTERNAL USE ONLY. No department stamp needed for internal mail. All Redmonds special delivery (DHL, Parcelforce etc.¦). And courier items will be handed separately to our post room driver with the necessary paperwork. I have got to make sure these items are received in the the mailroom no later than 2:30 pm in order for them to be despatched on the same day. Any internal mail that I sign for I will email the relevant person and also sign it into received book that is on reception desk, for security purposes so not only do I have an electronic copy e.g. email I also have a paper copy.
Problems that may occur with incoming mail and outgoing mail: One of the main problems that we can come across is delays, or even missing mail. To avoid any delays, we make sure that our mail goes out at the right time with the correct postage on them. To make sure we have no important documents going missing JMU have them delivered via recorded delivery, that way we can track the delivery of the parcel. Also any suspicious mail or package that we come across has got to handled we the utmost care and we at reception will then report it to the concerned person in charge e.g. security department